When you need to transport overseas, Gabriel can arrange visits and to properly plan for you, Provide packaging, shipping, accident insurance, customs clearance and prosecution, delivery to the destination, discount warehouse and other services.
Upon receiving your call or email for consulation, a sales consultant will take noted and get a general idea about the goods. Then a free pre-move investigation might be proposed in your favorite time for better understand the goods condition and listen to you specific requirement. On the stage of visiting you, a sales consultant will measure the goods under your instruction, and get to know the weight and volume, which will help to concrete the unit price finally. On the other hand, he or she will listen to your schedule and inquiry about the description of the goods. Then a preliminary transportation procedure will be illustrated orally and a negotiable schedule for packing, picking up, and shipment booking will also be presented.
A quotation based on the result of the investigation together with a confirmation form will be sent to you via fax or e-mail after the visit. If you accept our quotation and decide to use our service, please complete the confirmation form and inform us by any means so that we can ensure the smooth carrying on of the following steps for packing, booking the shipment, customs processing etc. on time.
Personal effects and household goods will be packed properly by our skillful packers on the agreed packing day. With many years of packing and moving experience, our professional packers have the knowledge on proper packing and loading so as to avoid potential damages during the transportation and keep the items under the same condition after it arrives at the destination. An English speaking supervisor (coordinator) will be on the spot during the packing to deliver your instruction to the packers and make the packing list for the upcoming customs declaration, by which means to ensure effective communication and pleasant working out on any of the possible problems.
Before the goods for loaded on board, a process of Customs declaration is to be proceeded and document (possibly original passport, work permit etc.) might be demanded. A receipt will be presented on receiving your documents and usually it will be returned in the same or the latest the second day after the Customs processing accomplished.
In case of door-to-door service, upon the arrival of the goods at destination, we/our agent will contact you to arrange the import customs processing and delivery. On the agreed delivery day, the professional team will deliver your goods into your pointed address, goods will be unloading and unpacking, set up and placing to the right place as per your insturction. After delivery, packing materials and debris will be removal by the team.
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